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SHIPMENTS

Cost of Transportation
The cost of transport will be calculated by the system based on the weight of the items ordered.

 

Delivery time
The delivery times of the ordered goods vary in consideration of the order placed by the customer (eg if the goods are available from the manufacturer) and the delivery methods provided for the same. The times indicated for the delivery terms are merely indicative and are in no way binding for CAMBIOFILTRO.
Here is the calculation we apply:
Availability + Shipping Times = Total Delivery Time

CAMBIOFILTRO uses affiliated couriers / carriers that offer the best service / cost ratio for the destination concerned: this allows us to offer customers the best combination of shipping service and cost of the same.

 
Receipt of goods

Upon delivery of the goods, the customer is required to check:

- that the number of packages delivered corresponds to what is indicated in the transport document

- that the packaging is intact and not altered even in the closing tapes

In case of tampering and / or breakages, the customer must immediately contest the shipment and / or delivery by putting the writing "RESERVE OF CONTROL GOODS FOR ....." (indicate the reason) on the delivery document received by the courier or other operator.

The customer must subsequently report any damage within 3 days of receipt of the goods in the manner prescribed by the operator who carried out the shipment.

 
In the event that the shipment of the order is returned to CAMBIOFILTRO by the courier / carrier due to the incorrect address provided by the customer, or due to the termination of storage in the courier / carrier's warehouses, or for any other reason attributable to the negligence of the customer, a new shipment will be possible upon prior notice. advance payment of the same through a link that will be provided to the customer at the time, or alternatively by bank transfer or paypal.

 
In no case will it be possible to make deliveries by appointment, at set times or days.

 
Checking the status of shipments
It is possible to track the status of the shipment online if the tracking code is sent to the customer's email once the shipment has started, and which may contain information on the carrier used, the shipping code and instructions on how to track your shipment.