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Cancel or change an order

To change or cancel an order already submitted, it is necessary to promptly contact CAMBIOFILTRO by email at or by telephone at no. 055-9102796 ALWAYS indicating the reference order number.


Information on order status and shipments

At each shipment, the customer receives at the email address indicated in the order phase the tracking relating to the shipment of his order through which he can check on the website of the courier / transporter used, or through the same call-center, the status of the shipment of the own order.


Copies of documents (invoices, delivery notes, etc) and registry corrections

To request copies of documents (invoices, delivery notes, etc ...) or registry corrections, the customer can contact CAMBIOFILTRO by email at or by telephone at no. 055-9102796 remembering to ALWAYS indicate the type and number of the document for which the copy or correction is requested.


Product warranty

All products marketed by CAMBIOFILTRO are covered by the manufacturer's conventional warranty and by the 24-month warranty for lack of conformity, pursuant to Legislative Decree no. 24/02.

Dimensional tolerances

The dimensional tolerances on the products are +2 -3 millimeters.


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Information on invoices, transfers and cancellations

To contact the administrative service, the customer can contact CAMBIOFILTRO by email at or by telephone at no. 055-9102796 remembering to ALWAYS indicate the reference order number or the document or invoice number for which you are requesting information.


Telephone and fax numbers

General Information & Customer Service:

Tel. 055-9102796 - Fax 055-9103863 -



Legal and operative site:

 Via della Sugherella 20, 52025 Montevarchi (AR)




Purchases made on this portal are safe and guaranteed and can be made in the following ways:

- Payment with UNICREDIT circuit (Gestpay)

- Payment by bank transfer in advance

- Payment with Paypal


Payment by credit card

In cases of purchase of goods with a credit card payment method, (at the same time as the conclusion of the order transaction) the reference bank will authorize the debit of the amount relating to the purchase made. In the event of cancellation of the order by both the customer and in the event of non-acceptance of the contract by CAMBIOFILTRO, CAMBIOFILTRO will request the cancellation of the transaction and the reversal of the committed amount. The release times depend exclusively on the banking system. Once the transaction has been canceled, CAMBIOFILTRO will in no case be held responsible for delays and / or damages caused by the banking system.

CAMBIOFILTRO reserves the right to request additional information from the customer or to send copies of documents proving ownership of the card used. If the customer does not provide such information and / or copies, CAMBIOFILTRO reserves the right not to accept the conclusion of the contract. At no time during the purchase procedure by credit card, CAMBIOFILTRO is able to know personal information relating to the owner of the same as the information is transmitted directly to the site of the bank that manages the transaction, a protected site.


Payment by bank transfer in advance

In case of payment by bank transfer, the order will be managed only after receiving confirmation of the credit from the bank.

Payment must be made within 3 days from the date of the order. After this deadline, the order will be automatically canceled. The purpose of the bank transfer must necessarily include the order number, order date and name and surname of the customer.

The availability of the products is to be evaluated only from the moment of accreditation

The transfer must be made out to:

    CAMBIOFILTRO, Via della Sugherella 20, 52025 Montevarchi AR

     IBAN: IT24R 02008 71541 000104219916, SWIFT Code: UNCRITM1E99



Payment with Paypal

By selecting the PayPal payment type, you will be redirected to a page on the PayPal site where you will enter your email address and password and make the payment.

Your financial data will not be shared with CAMBIOFILTRO but will be managed directly by PayPal

In case of cancellation of the order or non-acceptance by CAMBIOFILTRO, the amount